DID YOU KNOW?Our Leadership
The leadership team at LCI has a wealth of knowledge and experience, enabling them to fulfill the LCI mission - providing meaningful employment for those who are blind and visually impaired. Meet our leadership team below.
Jeffrey brings both professional experience and personal passion to his role of President at LCI. Before coming to us, Jeffrey worked for over two decades in diverse organizations from non-profits to global Fortune 100 companies. With equally diverse roles in sales management, operations, marketing and more, his enterprise-level perspective lets us look to the future with confidence.
His current focuses are team development, process improvement, and new business development…but his anchor is our mission: employment for the blind and visually impaired.
Patrick Lindsey, CPA
Chief Operating Officer
Patrick joined LCI as Chief Operating Officer in October 2014. His primary role is to ensure the operations of LCI function in the most efficient and effective manner. This includes manufacturing, distribution, retail sales, and purchasing. Before joining LCI, Patrick had 22 years of experience in accounting and auditing, and was a general services Partner with a national accounting firm.
Patrick is a member of the American Institute of Certified Public Accountants and the North Carolina Association of Certified Public Accountants. He received his BS degree in Accounting from East Carolina University.
Marisa Chrismon, PHR, SHRM-CP
Chief Human Resources Officer
Marisa’s career has taken her many places in the last thirty years, having dabbled in the classroom and customer service before landing at LCI. But one thing has always remained the same: a passion for diverse and interesting people. At LCI, she built a comprehensive HR program for 800 employees from the ground up using expertise in recruiting, performance management, compensation, and policy development. She is also our designated Compliance and Ethics Officer.
Marisa is active in community volunteer organizations, her church, and serves on the board of the Triangle Radio Reading Service. She lives in Graham, NC with her husband of 34 years.
Vice President of Business Development
Few people understand AbilityOne like DuWayne Gilbertson. As our Vice President of Business Development, he brings valuable experience in government procurement with the Army, ACE, VA, GSA, and other federal departments and agencies. Prior to joining us, DuWayne spent fourteen years with National Industries for the Blind, where he provided strategic guidance for product development while overseeing a nationwide team of account managers.
At LCI, DuWayne oversees all product and service development, along with sales of our manufactured products and wholesale services.
Vice President of Finance
Susan has been crunching numbers since 1980, when she graduated from Miami of Ohio and began her career at JC Penney. Thirty-plus years took her across the country and across industries until she landed at LCI in 2007. She hit the ground running, navigating the company through its first audit.
In 2016, she was promoted to our Vice President of Finance on the Strategic Leadership Team. Susan has implemented a formal budget review process, and supported IT through complex software upgrades.
Vice President of Store Operations
Bill has worked in retail for almost his entire life. He got his first job in customer service at age 15, and worked for two other retailers before finally landing at LCI. After two promotions, he now serves as our Vice President of Store Operations, focusing on our base supply centers. He’s come a long way from pushing shopping carts.
Leveraging his 42 years of experience, Bill has added 13 stores to our program, relocated seven more, and directly oversees 30 stores and six hazmat operations. Bill holds two Bachelor’s degrees in Business Management and Industrial Organizational Psychology from Moravian College. His proudest accomplishments, however, are his 31-year marriage, three children, and four grandchildren.
Vice President of Technology
Ronald (“Ron”) Sorozan brings prior leadership experience with several global Fortune 500 and FTSE 100 organizations, to the role of Vice President of Technology. Ron specializes in all aspects of senior technology management, including digital/e-commerce, manufacturing, distribution, retail/POS, security, and technology consulting services. In his past roles, he has been directly responsible for accessibility programs for all aspects of technologies, including for the United States’ national passenger rail systems.
Ron completed his bachelor’s degree in psychology from Gettysburg College, and has his MBA from Drexel University’s Lebow School of Business. He holds an active PMP certification in project management, as well as an active CISM certification for security leadership.
Quality, Safety & Environmental Director
For any manufacturer, safety is a top priority. With decades of experience in hazmat and safety programs, few people are better suited to lead that effort at LCI than Eugene. He joined us in 2011.
Since graduating from NC A&T in 1994 with a BS in Occupational Safety and Health, Eugene has grown his passion for safety. He has led safety efforts in asbestos removal, chemical and gas production, and the Newport News Navy Shipyard – the largest industrial employer in Virginia. Experience with municipal and federal government agencies make him uniquely qualified to manage safety around our AbilityOne products.
Director of Distribution
Scott Schrantz brings over 30 years of operational experience to the LCI team. As a respected, strategic thinker with a proven track record of success, Scott has consistently demonstrated his superior capabilities in recruitment, training and development of top performing talent. As Director of Distribution at LCI, Scott oversees all aspects of distribution, transportation, and facilities and capital equipment for LCI.
Scott earned his B.A. in political science from George Mason University.
Director of Purchasing
Andrew knows retail – and our company – like few others in our company. His experience in customer management, merchandising and related fields dates back 20 years, and his tenure at LCI recently hit 14. In his current role at LCI – which, we should note, is not his first – he oversees all aspects of purchasing, pricing, and contracting. At LCI, his greatest joy comes from applying his skills to our mission.
Andrew majored in Communications at Mercer County Community College, and has completed courses in the Dale Carnegie and Dynamic Change management programs. He is married with two children.
Kathryn Jones, SPHR
For the past 12 years, Kathryn Jones has served in human resource management roles across a variety of different U.S. cities and industries. As one of LCI’s newest leadership team members, Kathryn brings a level of multi-functional expertise and management experience that is unmatched. In her role as HR Director, Kathryn is responsible for the overall administration, coordination and evaluation of the human resources function at LCI.
Kathryn received her BA in Hospitality Business from Michigan State University.
Hope Greene, CPA
Navigating the world of public accounting is tough, but it’s especially challenging while balancing a marriage and children. Hope has been doing just that for eleven years, and in her two years at LCI has steered our financial ship with confidence and forward thinking. As Controller, Hope directs and oversees the company’s financial functions including payables, receivables, capital asset management, and all period end closing procedures. She maintains the general ledger, prepares and analyzes the annual budget and monthly financial results, and works cross-functionally within the organization on numerous projects.
Hope is a CPA and holds degrees from Catawba College and North Carolina State University.
Director of Capture
Julie Best has spent the last 16+ years working at LCI in a variety of capacities, starting as an executive assistant and working her way up as the team’s newest Director of Capture. Julie has extensive experience building relationships for LCI and a successful track record working within the U.S. Federal Government marketplace. She is excited to continue working towards LCI’s long-term vision and goals in this new role. Julie resides in the mountains of Park City, Utah with her husband, daughter and golden retriever.